Alpine Direct Privacy Policy

Last Updated: September 04, 2024

Alpine Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Alpine Direct App ("the App") available on iOS. Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

a. Personal Information

When you register or use the App, we may collect personal information that you provide directly to us, such as:

• Business Information: Company name, address, phone number, and email.
• User Information: Name, job title, email address, and phone number.
• Login Credentials: Username, password, and any other information necessary for account creation.

b. Usage Data

We may collect information on how the App is accessed and used, such as:

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Log Information: IP address, browser type, and access times.
• Interaction Data: Pages and features accessed, time spent on those pages, and actions taken within the App.

2. How We Use Your Information

We may use the information collected for various purposes, including:

• Providing Services: To facilitate your use of the App, process orders, and manage your account.
• Improving the App: To improve the functionality, performance, and user experience of the App.
• Communication: To send you updates, alerts, and other information related to the App and your account.
• Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service Providers: We may share your information with third-party service providers who assist us in operating the App, conducting our business, or serving our users.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request corrections to any inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information.
• Objection: The right to object to our processing of your personal information in certain circumstances.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Alpine Health LLC
651 Westminster Road, Wilkes Barre, PA 18702, USA
Email: innovation@alpinehealth.com
Phone: 866.992.8979